A Wrong system software for this hardware error message is displayed after upgrading the Cisco IOS Software image
From Ciscowiki
| Solution # | K92928975 |
| Title | A Wrong system software for this hardware error message is displayed after upgrading the Cisco IOS Software image |
| Core Issue | If a CiscoPro (CPA) router has a non-CPA Cisco IOSĀ® Software image installed, the router will display a Wrong system software for this hardware error message at bootup. The router must be upgraded using a "cookie cutter" image before a standard Cisco IOS Software image may be installed. |
| Resolution | Issue the show version command to determine if the router is a CPA router, as shown in this command output:
router(boot)>show version Cisco Internetwork Operating System Software IOS (tm) 3000 Bootstrap Software (IGS-BOOT-R), Version 11.0(10c), RELEASE SOFTWARE (fc1) Copyright (c) 1986-1996 by cisco Systems, Inc. Compiled Fri 27-Dec-96 17:33 by loreilly Image text-base: 0x01010000, data-base: 0x00001000 ROM: System Bootstrap, Version 11.0(10c), SOFTWARE router uptime is 1 minute System restarted by reload Running default software cisco CPA2500 (68030) processor (revision N) with 2048K/2048K bytes of memory. Processor board ID 06247495, with hardware revision 00000001 X.25 software, Version 2.0, NET2, BFE and GOSIP compliant. Basic Rate ISDN software, Version 1.0. Authorized for CiscoPro software set only. 1 Ethernet/IEEE 802.3 interface. 2 Serial network interfaces. 1 ISDN Basic Rate interface. 32K bytes of non-volatile configuration memory. 8192K bytes of processor board System flash (Read/Write) Configuration register is 0x2101 This line indicates a CPA router is in use: cisco CPA2500 (68030) processor (revision N) with 2048K/2048K bytes of memory. To upgrade the license on the router in order to load a non-CPA version of Cisco IOS Software, perform the following steps:
If the upgrade is successful, the router should load with the new Cisco IOS Software image and the cisco CPA2500 will have changed to cisco 2500 in the show version command output. |
| Problem Type | Cisco IOS Software and boot image upgrade, Error message received |
| Booting Problems | Boots in boot mode with Router(boot)> prompt |
| When Problem Occurs | After software upgrade |
| Platform Type | Cisco 1600 Series, Cisco 2500 Series, Cisco 4500 Series |
| Error Messages and Warnings | Wrong system software for this hardware |



