Category:Universal Gateways and Access Servers

C

• [+] Cisco 1000 Series Software
• [+] Cisco 1600 Series Software
• [+] Cisco 200 Series Software
• [+] Cisco 2500 Series Access Servers
• [+] Cisco 3600 Series Software
• [+] Cisco 600 Series Software
• [+] Cisco 6100 Series Software
• [+] Cisco 6500 Series Service Selection Gateways
• [+] Cisco 6700 Series Multiservice Access Platforms
• [+] Cisco 6705 Software
• [+] Cisco 6732 Software
• [+] Cisco 750 Series Software

C cont.

• [+] Cisco 760/770 Series Software
• [+] Cisco 800 Series Software
• [+] Cisco 90 Series Customer Premises Equipment
• [+] Cisco 900 Series Software
• [+] Cisco AS5100 Series Software
• [+] Cisco AS5200 Series Software
• [+] Cisco AS5200 Series Universal Access Servers
• [+] Cisco AS5300 Series Software
• [+] Cisco AS5300 Series Universal Gateways
• [+] Cisco AS5350 Series Software
• [+] Cisco AS5400 Series Software
• [+] Cisco AS5400 Series Universal Gateways
• [+] Cisco AS5800 Series Software

C cont.

• [+] Cisco AS5800 Series Universal Gateways
• [+] Cisco AS5850 Series Software
• [+] Cisco Access Server Portware
• [+] Cisco AccessPath Systems
• [+] Cisco Cable Voice Adapter 120 UDB Drivers
• [+] Cisco IAD1100 Series Integrated Access Devices
• [+] Cisco INA2320 Software
• [+] Cisco LAN2LAN Software
• [+] Cisco RateMux C6920 Software
• [+] Cisco TACACS plus Access Software
• [+] Cisco Voice Feature Card VCWare
• [+] CiscoRemote Lite Software

A

• A Cisco IP phone displays the HTTP Error 8 error message when the user accesses the Cisco CallManager corporate directory
• A NAS with MICA or Microcom modems experience low successful connection rates due to old modem firmware
• A Novell IPX workstation does not have the Novell Login Screen at bootup due to spanning tree delays
• After Exchange Mailboxes were moved, the message indicator lights remain on when there are no voicemail messages waiting
• After an upgrade to Cisco CallManager 4.0(2a), memory usage (RAM) runs very high, and call flow seems delayed. DLLHOST.exe eats up a lot of memory and this results in reduced server performance
• After an upgrade to Cisco Unity 4.0.5, messages cannot be delivered to a Microsoft Exchange mailbox. The server only runs in UMR mode. The CiscoUnity AvWM Error accessing server Name of Server. RpcMgmtIsServerListening1715. Process AvCsMgr...
• After an upgrade to Cisco Unity 4.0.5, messages cannot be delivered to a Microsoft Exchange mailbox. The server only runs in UMR mode. The CiscoUnity AvWM Error accessing server Name of Server. RpcMgmtIsServerListening1715. Process AvCs...
• After the MCS is replaced and the Cisco CallManager 4.x is restored on a new MCS, the MoH service fails to start
• After the Microsoft Windows 2000 is upgraded to 2000-4.4, motherboard failure occurs on IBM server models MCS-7845-I1-IPC1 and MCS-7845-I1-ECS1
• After upgrading CallManager, directory access and other service access fails and IIS stops responding
• After upgrading the DRAM memory on a AS5300 series access server to 128MB, only 32MB is recognized
• After you add new Cisco Unity users, CreateUser errors are generated
• An Access to this server is forbidden error message appears when the user tries to access the Cisco CallManager administration page
• An agent hears music for four to eight seconds before a user is connected through the Avaya gateway PBX

C

• CallManager server response is slow
• CallManager service does not start on reboot and the MMManInitinitializing routeplan error message is found in the Event Viewer application, CallManager and SDL traces
• Caller ID does not work for voice calls made from Cisco CallManager to phones connected to Avaya PBX. AT&T switches (4ESS/5ESS) does not forward the DISPLAY IE received in codeset 0 to the PBX
• Callers are unable to make and receive calls because the MCU fails to register with the Cisco IOS H.323 Gatekeeper
• Calls from IP phone to PSTN drop intermittently during mid-call. The Temp Fail error message appears on the IP phone
• Cannot import users from Cisco CallManager to Cisco Unity Connection through the AXL, and the No AXL Remote Servers were found. A CallManager 5.0 or greater integration is required to synchronize users error message appears
• Cisco CallManager service repeatedly fails to start on the Publisher with the CDR database connection error error message in the event log
• Cisco CallManager subscriber installation fails in a server with dual NICs
• Cisco CallManager users cannot configure CallManager MGCP BRI backhaul with the ISDN BRI NT/TE voice interface card (VIC-2BRI-NT/TE) and NM-HD-1V or NM-HD-2V network modules
• Cisco CallManager web pages do not work properly on the Windows XP machines when you use Internet Explorer browser
• Cisco Conference Connection FAQ
• Cisco Unity not able to connect to mail stores and the mail storage has dismounted due to running out of hard drive space on the server
• Cisco VPN 3000 client is unable to connect to a concentrator with SDI authentication
• Cisco VPN client with Microsoft CA server certificate unable to connect to VPN Concentrator and the unexpected software error error message appears
• Compatibility issues with Secure RTP through an IP-to-IP gateway with third party endpoints
• Compatibility of Microsoft Internet Explorer 7.0 with Cisco CallManager 4.x and Cisco Unity 4.x
• Connections fail with fast busy received and dual NICs active on Cisco CallManager
• Credit card machines do not receive a dial tone or do not work when connected to the VG224

D

• Dialin modem clients experience throughput issues when connecting to a network access server (NAS) even with the latest modem firmware
• Dialin users are unable to connect at 56K and are often capped at 33K
• During a Cisco IDS software upgrade to version 4.1, the exp timeout error message is received

F

• Fax transmissions are incomplete or corrupted due to digital clock slips on a Cisco 2800 or 3800 Integrated Services Router (ISR) gateways

H

• Hard drive failures on SPE310 of ICS7750
• How do I access a Dynamic Host Configuration Protocol (DHCP) server through the VPN 3000 Concentrator?
• How to add a new subscriber to the existing CallManager cluster
• How to back up and restore Cisco Unity Express with Microsoft FTP server and hard drive requirements for the storage of voice messages
• How to change the IP address of a Cisco Unity server, Cisco CallManager and IPCC Express
• How to change the IP address on Cisco Secure ACS Solution Engine
• How to change the Network Interface Card Settings and IP Address in the Command Line Interface on the Cisco Callmanager 5.x
• How to choose and install software for the RP and RSP7000, 7100, 7200, 7300, 7400, 7500, 7600, 10000 (ESR), 12000, uBR71XX, uBR72XX and uBR10000p
• How to configure AAA rules on ASA to authenticate users
• How to configure LDAP mapping for the Microsoft Windows Active Directory on the Cisco Clean Access Manager
• How to configure an AP to support TACACS+ server
• How to configure authentication to the VPN on a Microsoft Windows server with Kerberos
• How to configure connection PLAR for IOS VoIP gateways
• How to configure different security options on a Cisco AP
• How to configure hard disk redundancy on MCS 7830 and 7835 servers using RAID 1 and how to recover from a drive failure
• How to configure network side ISDN BRI voice interface cards
• How to configure redundant CTI Manager servers in CRS
• How to configure the TACACS server in an 802.1X setup

H cont.

• How to configure the Websense (URL Filtering) and the AAA server in the Adaptive Security Appliance (ASA)
• How to configure the voice VLAN appropriate to each site through profile files in a Cisco CallManager 4.x environment, which has Centralized Call Processing with Multisite
• How to copy the content of one disk to another in the Cisco MeetingPlace Server (PCI)
• How to deal with the Sasser worm on MCS servers running Cisco voice applications and Cisco CallManager
• How to display the TTDAS status
• How to enable MeetingPlace Web IIS Compression
• How to enable RADIUS accounting
• How to enable RADIUS accounting on an access point or 350 series bridge.
• How to enable bandwidth management on the Cisco Clean Access Manager
• How to implement Citrix Meta frame support on the Cisco 3000 series vpn concentrator ?
• How to install Cisco Clean Access Manager on MCS-7825
• How to install a Cisco Unity license for voice mail and Unified Messaging
• How to mitigate the impact of the Code Red Worm
• How to move Cisco Unity subscriber mailboxes between Exchange servers
• How to move the Cisco Unity SQL database from one drive to another
• How to perform ISDN voice and data call switching between different ports on the same network module using the TDM features in NM-HD-2V, NM-HD-2VE and NM-HDV2 voice network modules
• How to place or receive V.110 calls over ISDN with MICA modems on Cisco AS5200 and AS5300 access servers and 3640 routers
• How to reset the RAID Configuration from the Option ROM Configuration for Arrays Utility of the server, which is available from the HP Smart Array Controller while Cisco CallManager 5.x is installed
• How to resolve Cisco Media Convergence Server (MCS-7830) booting problems
• How to resolve the accumulation of Cisco MeetingPlace Web (versions 5.2.x and earlier) IIS logs
• How to send a notification to Unity subscribers that their mailboxes are full in Cisco Unity with Microsoft Exchange
• How to shrink the database when ReportDB log.LDF takes up a lot of disk space on the Cisco Unity Server
• How to uninstall failover from a Cisco Unity 4.x server
• How to update the Cisco CallManager, the IP Phones, the MCSs and the Cisco Unity in order to support the changes to DST in March 2007
• How to upgrade or install CSA version 4.0 to the latest version
• How to upgrade the Physical Memory (RAM) on the Cisco MCS CallManager server
• How to upload the SSL certificates into the Cisco Clean Access (CCA) Manager
• How to use the a secondary NIC on the Cisco CallManager and Cisco Unity server
• How to wire the pinouts of a T1 cable to connect a 2801 router with PBX

I

• IIS fails when the user runs Cisco MeetingPlace Web Conferencing and the polling feature on systems that do not use the Cisco MCS operating system
• IIS server settings for locking down the CallManager from hackers are lost after an upgrade or reinstallation
• In CRS 3.5, JRE fails to install on servers with 4 GB RAM with the Insufficient memory available to run Setup. Error 111 error message
• In CRS 3.5, after the user updates a Network Interface Card (NIC) driver, the Cisco Supervisor Desktop and Cisco Agent Desktop Silent Monitoring and Recording features do not work
• In CRS 3.5, columns are displaced in a Microsoft Excel spreadsheet when a CRA report is exported
• In CRS 3.5, the CRA historical report client computer is unable to connect to the CRA server, and the historical reports client log file shows the Not associated with a trusted connection error message
• In CRS 3.5, the Nuance ASR subsystem and Nuance TTS subsystem remain OUT OF SERVICE when collocated and dual NIC cards are enabled.
• In CRS 3.x, while using Microsoft Internet Explorer, an error message stating DDHELP caused an invalid page fault in module at ... appears after real-time reporting has been running for awhile and subsequently, the machine pauses indefinitely
• In CallManager entries for an Emergency Responder group are displayed in the drop-down list, but when the group is selected, no data appears
• In Cisco CallManager, user unable to change from cluster mode to non-secure mode
• In Cisco Unity 4.x, after the move from one mailbox store to another, cannot access voicemail
• In a Cisco CallManager 4.x network, there is a time mismatch between the time on the IP phone and the computer time that is connected to the IP phone
• In the Cisco CallManager 4.x cluster, IP Phones are shown as registered to the Subscriber Cisco CallManager Server instead of registered to Publisher Cisco CallManager Server
• In the Cisco CallManager 4.x, which is connected to Avaya 8300 Media Gateway Server, normal calls works fine but the call drops when three party confrence is initiated
• In the Cisco Unity 4.2(1), the Cisco Unity server hangs when attempts are made to log on through the System Administrator Web Access
• In the Cisco Unity 4.x when a Subscriber is added through the Cisco Unity SA page, the ERROR fetching MailStoreList (for server servername)hr=0x8004010F (0x9004010F) - Check that the AVDSGlobalCatalog is registered error message appears
• In the VG248 Analog Phone Gateway version 1.3(1), sometimes the analog phones that are connected to the FXS port(s) cannot make outbound calls, and the phones do not play a dial tone
• Incoming calls on the NM-8AM and NM-16AM analog modem network modules see poor connect speeds, often as low as 300 baud
• Information about NIC teaming support for Cisco CallManager 5.1 on IBM MCS servers
• Installation fails with the You don't have Cisco approved hardware error message
• Installation freezes while attempting to install Cisco CallManager version 3.3(2) on an MCS 7825

L

• Low call success rates occur on digital modems

M

• MailView does not display e-mail content
• Modem and fax calls fail to train when connected through 2600 series gateways using an AIM-VOICE-30 module
• Modems calling into the NAS experience low connection speeds

N

• New installation of IPCC Express or IP IVR version 3.1(2) fails to display the AppAdmin screen on new MCS servers MCS-7835H-3000 and MCS-7825H-3000

O

• OOB errorinvalid role switch port while logging error message is displayed when role-based access VLAN mapping is configured for users in the Cisco Clean Access (NAC Appliance)
• On the Cisco CallManager 4.x server, multiple instances of IIS errors starts to appear in the application event log. user may get error message as follows The description for Event ID ( 1003 ) in Source ( IISInfoCtrs ) could not be found. ...
• Once configured with PRI, does VWIC-2MFT-T1 support ISDN data or modem calls?
• One-way voice or failed call connections for inbound calls from the PSTN to Cisco CallManager through a Cisco IOS MGCP gateway
• Outbound calls from Cisco IP phones to Avaya PBX phones do not work. Calls are disconnected as soon as the number is dialed. The debug isdn q931 command shows a release complete from the Avaya PBX with the E418 - Invalid information elemen...
• Outbound calls from Cisco IP phones to Avaya PBX phones do not work. Calls are disconnected as soon as the number is dialed. The debug isdn q931 command shows a release complete from the Avaya PBX with the E418 - Invalid information elem...

P

• PowerPoint slide show does not work inside the MeetingRoom of a Cisco MeetingPlace web conference

R

• RADIUS configuration
• Router boots in ROMmon and displays one of these messages on the console loadprog error - Invalid image for platform or loadprog error - on file open
• Router boots in ROMmon and displays one of these messages on the console: loadprog: error - Invalid image for platform or loadprog: error - on file open

S

• Static clicking sound occurs on a IOS Software gateway with a TDM bus and a PRI connection to PSTN and fax calls and modem relay calls may also be failing or producing corrupted transmissions

T

• The ACS services fail to load after the database replication between ACSs
• The Cisco 2700 Series Location Appliance cannot be registered to the WCS version 3.0.101.0 and RFID tags do not get located
• The Cisco AS5350XM Universal Gateway configured as a user-side ISDN becomes non-compliant with ISDN PRI specifications because the gateway sends SIGNAL IE and the ISDN PRI standard only allows SIGNAL IE from the network-to-user side
• The SYS-4-CONFIG NEWER (x1) Configuration from version dec.dec message may not be understood correctly
• The SYS-4-CONFIG NEWER (x1): Configuration from version dec.dec message may not be understood correctly
• The VMWI does not work on a third-party handset (an Interquartz handset) that is connected to a Cisco CallManager 5.x with a VG224 Analog Phone Gateway
• The VPN client is unable to access the internal host configured for static NAT on the router
• The analog FXS port on a Cisco 2800/3800 ISR locks after calls terminate from the remote end or when a FAX goes through the voice-port
• The calls to the fxs voice ports with the extension voice module fail, and a 502 protocol error appears on the routers that run Cisco IOS gateway Release 12.4
• The configuration of dual NICs is not possible in CCM for IBM servers
• The installation of Cisco CallManager 5.x on the new HP DL380 server fails, and the Error not enough physical disks 0 out of 2 present error message appears
• The maximum device capacity for different MCS 7800 series Cisco CallManager servers
• The significance of the various LEDs on the MCS 78xx servers
• The supported Antivirus Software for Cisco CallManager and Cisco Unity servers for protection from Microsoft Windows virus infection
• The user cannot restart replication in TimesTen (TT) in Service Agent (SA) 2.0
• The user is unable to run the OS upgrade on a Cisco CallManager server and receives the Unable to execute the specified command line error message
• The user receives a LANE-3-LEC CFG CFG REQ failed, no configuration (LECS returned 20) or LANE-3-LEC CFG CFG REQ failed, insufficient information (LECS returned 22) error message in log
• The user receives a The following problem was found while verifying that the system meets the installation requirements. Windows 2000 IIS Security Patch MS03-007 (815021) is not installed. Install Windows 2000 IIS Security Patch MS03-007 (8...
• The user receives the Card in slot X was removed error message when configuring channel-group in controller T1 on 2811. 2811 is unable to recognize VWIC2-2MFT-T1/E1

U

• Unable to assign IP addresses to VPN Clients with the Cisco Secure ACS authentication server, and the Group User USER Cannot obtain an IP address for remote peer error message appears in the event logs of Concentrator
• Unable to delete the old Cisco Unity server, and even after the server is uninstalled, it is seen in the Server Chooser option
• Unable to install the Microsoft Windows OS 2000.4.3a on a Hewlett Packard DL320 G4, a Cisco Media Convergence Server 7825-H2, or an IBM 306M server, and the The transfer of OS image to the hard drive failed due to scratch or smudged dvd-ROM...
• Unable to install the Microsoft Windows OS 2000.4.3a on a Hewlett Packard DL320 G4, a Cisco Media Convergence Server 7825-H2, or an IBM 306M server, and the The transfer of OS image to the hard drive failed due to scratch or smudged dvd-RO...
• Unable to retrieve message on Unity server and running out of disk space to hold messages
• Unable to start the Emergency Responder server
• Unable to update phones in Cisco CallManager 4.x when all of the parameters are filled, and the Remote Scripting Error - Microsoft Internet Explorer error message appears
• Unable to use IP-to-IP or the TDM IP feature on the Cisco 3660 using H.323 protocol
• Unity for Domino server is in UMR mode and voicemail messages are not delivered to the Domino server
• Universal Gateways and Access Servers
• User cannot configure ISDN PRI (PRI-group) when using the PA-MC-8E1 port adapter and the Insufficient resources to create pri-group - it has been removed error displays
• User cannot get dial-in users to connect at 56K
• User experiences no audio or one-way audio on IP phones when calls are placed across 2691 or 3700 gateways
• User is not able to mount the MS Exchange information store or check voice mail messages on Cisco Unity. The D\Program Files\Exchsrvr\MDBDATA\priv1.edb has reached its maximum size of 16383 MB error message is found in the application event log
• User is unable to open multiple Emergency Responder sessions using Netscape Navigator
• User receives the TLB (Store) Exception error message
• User receives the error message Wireless Location server unreachable when HTTPS is enabled
• Users cannot configure the PRI-group. The No DSP resources available to configure pri-group on controller E1 or the No DSP resources available to configure pri-group on controller T1 error message is received

V

• VPN Client user name and password is rejected.

W

• What are the best practices to follow for the preservation of disk space on the Cisco Unity Server
• What are the recommended guidelines when installing FXS Analog Voice Port lines using the VG248 gateway with FXS ports when you consider issues like distance limitations, electrical grounding, or protection from induced currents when light...
• What is the maximum length of Active Directory password in Cisco Clean Access Server
• When CDR reporting runs for a date range with ART/CAR, the report generation fails, and the 30023 Data is not available for the date range selected error message appears, or the CAR tool is not able to generate reports for a certain date range
• When Cisco CallManager is installed on a new HP DL-380-G4 server, the installation fails during the OS image copy process from the DVD to the disk array