How to make the directory button work on 7960 and 7940 IP Phones
From Ciscowiki
| Solution # | K10100306 |
| Title | How to make the directory button work on 7960 and 7940 IP Phones |
| Resolution | The directory button on the Cisco 7960 and 7940 IP Phones provide access to these four directories:
If the Corporate Directory option is not presented, the Cisco IP Phone cannot find the required information to present the Corporate Directory. To resolve this issue, perform these steps:
This ensures the IP phones are able to find the xmldirectory.asp page. For more information, refer to these documents: |
| Problem Type | Ask a how to ... question, Call control software (CallManager, CallManager Express, ICS7750, SRST, SS7 call agents), IP phones and other clients (Client registration, faulty IP phone, etc.) |
| Call Control | CallManager |
| CallManager Features | Directory access |
| How to ... | How to ... IP phones |
| End Where Problem is Heard or Device Type Involved | IP phone |
| User Features | Corporate/global directory, Missed call directory, Placed call directory, Received call directory |
| IP Phone Models | 7900 Series IP Phone |



